Exp.: 4 – 7 years

Package: 5-12 Lacs P.A.

Location: Noida, Gurugram, Chennai

Job description

Pega Admin do infrastructure management, performance monitoring, troubleshooting, and ensuring smooth operations of Pega applications.

Installation, configuration, and maintenance of Pega applications.

Managing Pega environments (Dev, QA, UAT, Prod).

Applying hotfixes, patches, and version upgrades.

Configuring Pega application servers, databases, and integrations.

Jobs , environment Performance Monitoring & Optimization

Monitoring system health using Pega Predictive Diagnostic Cloud (PDC).

Analyzing logs, alerts, and system performance to detect issues.

Optimizing memory usage, CPU, and thread utilization.

Managing database indexes and optimizing queries for performance improvement.

Incident Troubleshooting & Incident Resolution

Diagnosing and resolving issues related to Pega applications.

Debugging logs, exception traces, and alert messages.

Working with development teams to resolve performance bottlenecks.

Handling issues related to authentication, access control, and security policies.

Pega Predictive Diagnostic Cloud (PDC) Issue Resolution

Pega Admins use PDC to monitor and resolve issues in real-time. Common PDC alerts they handle include:

PEGA0001 High CPU utilization

PEGA0002 – Database query taking too long

PEGA0004 – HTTP connection failures

PEGA0026 – Cache size exceeded

PEGA0034 – JVM out of memory errors

PEGA0051 – Long-running requestor session

PEGA0076 – High rule cache miss rate

UAM ( User Access & Security Management )

Managing operator IDs, access groups, and security roles.

Implementing authentication mechanisms (LDAP, SSO, OAuth).

Ensuring compliance with security policies.

Environment Management through Automation

Managing deployments via Jenkins, CI/CD pipelines, or Pega Deployment Manager.

Automating administrative tasks using scripts.

Ensuring high availability and disaster recovery readiness.

Integration & Middleware Management

Handling API integrations (REST/SOAP).

Troubleshooting connectivity issues with external systems.

Managing message queues and JMS listeners.

Role: Software Development – Other

Industry Type: IT Services & Consulting

Department: Engineering – Software & QA

Employment Type: Full Time, Permanent

Role Category: Software Development

Education

UG: Any Graduate

PG: Any Postgraduate