Exp :: From 7 to 12 year(s) of experience   
Package ::  ₹ 25-30 Lacs P.A.

Job Description



Pls Note: Candidates from Andhra Pradesh, Hyderabad, Telangana, pls not apply to this job, we can’t consider their applications.



ServiceNow Administrator/Developer is responsible for working on user management/ groups/ roles in ServiceNow

and setting up of servers. The incumbent should have a solutioning mindset and should have a good

understanding of all the processes and workflows in ServiceNow.



Strong working knowledge of ServiceNow components such as Service Catalog, Change

Management, Incident Management, Problem Management, Asset Management, CMDB,

Knowledge Management, Release Management.

Configuring, administering and scripting the ServiceNow ITSM tool.

Working closely with our customers to provide solutions and develop the software to fit those needs.

Configuration/customization of the ServiceNow system, including creating workflows.

Building service requests from customer requirements including requests, request items and

tasks using workflows to manage data flows from the customer to the support teams providing the service

Solid Development/Administrator background.

Technical integration experience with SOAP or REST standards are preferred.

Implementations of ServiceNow Workflow Design.

Ability to recognize potential and actual issues, needs and opportunities for improvement in the

implementation of ITSM technologies and service management practices.

Managing Data Feeds and Loading data in ServiceNow

Working on user management/ groups/ roles

Managing TASK SLAs in regard to scrubbing breach/reassignment of breached cases.

Must have experience working on Data Sources

Basic Understanding of Web Services

Understanding of working on LDAP/SSO Server configuration

Should have knowledge and hands on experience of basic admin concepts like Field Watcher,

Content Management System, Email Notifications (Priority/ Weight concept),

Experience working on ServiceNow Instance/s management (Like Manage Upgrades, Activate Plugin).

Experience working on setting up of ServiceNow reports.

Experience working on ServiceNow Releases.

Basic understanding of implementing (IPC) process, Project Management

Also, reply on the following pointers.

Will be available for f2f interview Bangalore/Noida/Chennai

Comfortable with above JD? Yes/No

Will be able to join in 0-60 days once selected? Yes/No

Official notice period? In Days

if interested

Pls apply on this job



Role: System Analyst

Salary: 25-30 Lacs P.A.

Industry: IT Services & Consulting

Department: IT & Information Security

Role Category: IT Infrastructure Services

Employment Type: Full Time, Permanent

Key Skills
Skills highlighted with ‘‘ are preferred key skills


UG: Any Graduate, Graduation Not Required

PG: Any Postgraduate, Post Graduation Not Required

Doctorate: Doctorate Not Required, Any Doctorate

Company Profile

Athena Consultancy Services

Company Info
Job Category: IT Services & Consulting
Job Type: Full Time
Job Location: Noida

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OUR PROFILECompany Profile
With 27 years of experience in Talent Acquisition, our team is well-versed in the unique needs and challenges of each sector. They have specializations in various fields making them aware about a company’s hiring needs, thus providing and supporting the Organisations with the best professionals for their growth and success.

Our Group Companies:
Athena Bharatjobs Pvt. Ltd.
Athena Consultancy Services -Bharatjobs
Athena ConsultancyHeadquarters
“MURALI BHAWAN” 199, Ashoka Enclave
Phase-1, Sector – 34, Faridabad,
Haryana -121003, India
OUR PROFILECompany Profile
Grown to be one of the leading Recruitment service providers in India within 27 years of incorporation, established in 1996, Athena Consultancy Services (Bharatjobs) is a group of professionals engaged in supporting our clients in their needs of Recruitment of professionals.
Exclusive Our Services
Information Technology
FMCG and Manufacturing
Athena ConsultancyHeadquarters
“MURALI BHAWAN” 199, Ashoka Enclave
Phase-1, Sector – 34, Faridabad, Haryana 121003, India

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