Hiring for MNC Group
From 6 to 10 year(s) of experience
Pune, Maharashtra

Technical Application Systems Admin – Connected Services

Responsible for supporting the connected services of PACCAR

Job Description

In the position of Technical Application Admin you will provide Tier 2 or Tier 3 level support on the landscape of the various operational services and systems used within the Global Connected Services (GCS). You will interact with various people (external/internal) on operational and tactical level.


  • Resolve complex issues requiring detailed systems and applications knowledge that have been escalated from Tier 1 or Tier 2 support teams.
  • Provide System Administration support for a variety of GCS specific products (Zuora subscription management, API Catalog documentation and deployment, e-commerce proprietary tool, other systems TBD)
  • Support the users and monitor the condition and/or performance of various systems/processes/methods and correct or improve after approval of all relevant stakeholders.
  • Be engaged in development activities that might affect GCS systems/processes and analyze possible effects.
  • Define and/or execute tests, make sure all relevant documentation, procedures, directives and/or instructions are available.
    • Plan and coordinate the activities, monitor progress of the work and take appropriate actions within own level of authority or escalate to a higher level of authority if required.
  • Administering user permissions & administration
  • Troubleshoot SSO, passwords, and Security issues.

Experience Requirements:

  • A bachelor’s or graduate’s degree in programming, computer engineering, computer science, or a related field.
  • 2-3 years in a Technical or System support role
  • Broad working knowledge of computer systems, databases (SQL, Snowflake) and API packaging and deployment.
  • Experience with IT Service Management ticketing tools like Cherwell, and project management.
  • Excellent technical skills.
  • Expertise in troubleshooting system problems.
  • Strong customer service skills.
  • Great analytical, problem-solving, and communication skills.
  • The ability to handle fast paced environment and multi-task.
  • Security and Monitoring.
  • Account Access Management.

Experience Preferred:

    • Cloud Computing, (AWS, Azure, Kafka)
    • Data Pipelines and Ingestion processes. (Apigee)
    • API Development
    • Python
    • Automation and Scripting
    • Experience with Business Intelligence tools (Tableau, Looker, etc)

Role: Administration – Other

Salary: Not Disclosed by Recruiter

Industry: IT Services & Consulting

Department: Administration & Facilities

Role Category: Administration

Employment Type: Full Time, Permanent

Key Skills
Cloud Computing, Automation, Scripting Languages, Kafka, AWS, azure, Python


UG: B.Tech/B.E. in Any Specialization

Job Category: Administration
Job Type: Full Time Permanent
Job Location: Pune

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